Help Centre

Submitting a Case 8

• How to download the Web App
• How to Create / Submit a case to First AML
• Forgot your password, or setting one up for the first time?
• AML Profile and how to update it
• How-To Add a Case Contact

See all 8 articles

Tracking a Case 10

• Urgent Cases
• Follow-ups & Reminders
• How to track the progress of a case
• How to navigate a case: what does each tab mean?
• Documents Tab

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Case/Platform Management 5

• How to add and remove users to the platform
• How to approve a case
• Malware Scanning Feature - Entity Documents
• What are Exceptions and how to use them in the Platform
• What are the different roles in the platform?