Help Centre

Creating a case 6

• Creating a case
• How to download the Web App
• Forgot your password, or setting one up for the first time?
• Adding a case contact
• Draft cases

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Tracking a case 5

• What is the best way to communicate with First AML?
• Urgent cases
• Tracking case progress
• Reminders
• Status updates

Case navigation 6

• AML Profile tab
• Case navigation
• Documents tab
• Notes tab
• Case details tab

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Case management 8

• Adding/removing users
• Approving a case
• Assigning users
• Exceptions
• How to download a case report

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