Summary


If there are urgent cases, please try to submit the case as soon as possible to give the First AML team a reasonable amount of time to process the case. First AML cannot guarantee that the case will be completed by the deadline.


If the case is urgent, please notify our Specialist team by noting this in our Platform via the Compliance Team Notes with a date the case should be completed on.



Resources:


How to add notes while submitting the case

How to add notes in the Compliance Team Notes Section