Submitting a Case

How to download the Web App
Summary  The First AML Platform can be saved down as a Web App that looks and behaves like a normal app, but cannot be found in App store or Google stor...
Thu, 4 Aug, 2022 at 4:16 PM
How to Create / Submit a case to First AML
Summary  This article will guide you through the full step by step of how to send through a case to First AML via the platform or mobile app. TAB...
Tue, 6 Sep, 2022 at 3:57 PM
Forgot your password, or setting one up for the first time?
Summary If you have forgotten your password, or if you are yet to set one up and your link to do so has expired, you can follow these instructions to lo...
Tue, 7 Jun, 2022 at 10:56 AM
AML Profile and how to update it
Summary  The AML profile tab within each First AML case allows you to add details related to a client, so that: 1) you have more information around the...
Tue, 30 Aug, 2022 at 9:16 AM
How-To Add a Case Contact
Summary Before you can submit a case to First AML, you are required to add a case contact. A case contact is an individual who is the best person for Fi...
Tue, 30 Aug, 2022 at 9:27 AM
What is a 'Draft' case and how to create/delete one
Summary Draft cases enable you to create a case, input part of the information, then leave it in your First AML Dashboard until you are ready for the ca...
Mon, 29 Aug, 2022 at 2:19 PM
What should the case name and reference be?
Summary  This article explains what the case name & reference should be when submitting a case to First AML. TABLE OF CONTENTS Summary  ...
Mon, 29 Aug, 2022 at 4:18 PM
How to assign other staff members to a case
Summary  This feature is commonly used by team members who share work on certain cases.  For example, this feature can be utilised if you as a solic...
Tue, 30 Aug, 2022 at 9:44 AM