TABLE OF CONTENTS


Summary

With assistance from your First AML Implementation specialist, select the verification settings that best suit your compliance needs. Once configured, you will have the option to select verification type at a case and individual level.


For what each verification setting means, see Understanding verification types.



Video summary: this walkthrough covers changing verification type at both a case and individual level. At the top of an individual's profile, a Verification type dropdown defaults to whatever was selected at case creation, and can be changed by clicking it (the demo client had 5 options enabled). It steps through each: "KYC & ID anti-tampering" sends the client an EIV form asking for ID details, name, DOB, and address; "KYC only (using EIV)" sends an EIV form asking for name, DOB, and address; "KYC only (no EIV)" lets any platform user enter the individual's name, DOB, and address directly (already on file), with no client contact needed; "Screening only" runs PEP, sanctions, and adverse media checks; and "KYC, ID anti-tampering & biometrics" sends an EIV form asking for name, DOB, address, ID details, and a biometric video. The fields shown update dynamically based on the option selected: choosing a "no EIV" option shows fields for you to enter the individual's details directly, while choosing an EIV-based option instead shows just the fields needed to send the form (name, email, and phone).


At a case level

  1. Select Create new case.
  2. Select the primary entity type.
  3. Select your verification type (click the downwards triangle to prompt the dropdown).
  4. Enter the case name and submit your case.


Please note that only the options you configure will be visible in the dropdown. All individuals created and added within the case will automatically populate with the verification level you select at case creation. If needed, you can adjust the verification setting when creating an individual within the case.



At an individual level

The verification level you selected at a case level will automatically populate when adding individuals. You can change an individual's verification type by clicking the Verification type dropdown. This is also where you'll choose the verification type when adding a new individual. 


 



The required fields shown will update depending on which verification type you select. Options that involve sending an electronic identity verification form (EIV) only need the individual's name and contact details; options without an EIV form (e.g. KYC only, no EIV or Screening only) ask you to enter their name, date of birth, and other details as mandatory fields. 


How do you upgrade or downgrade a verification type?

You can upgrade or downgrade a verification type for an individual easily.

  1. Navigate to the Manifest and click Verification details.
  2. Click the dropdown under Verification typeand select whichever new verification type you want to change to.
    • Please note, depending on the newly selected verification type, there may be new mandatory fields.
    • Upgrade example: you are upgrading an individual from "Screening Only" to "KYC + ID anti-tampering." This will prompt you to provide the email address or phone number of the individual, to send an EIV form.
    • Downgrade example: you are downgrading from "KYC + ID anti-tampering + biometrics" to "KYC Only." This will prompt you to provide the individual's name, date of birth, and address information, to run a KYC-only check.
  3. Click Save to save the new verification type.