Case/Platform Management

How to add and remove users to the platform
Summary If you are looking at how to add, remove or amend any of the users in the system, you can with Platform Admin-, Team Admin- or Office Admin acce...
Wed, 13 Apr, 2022 at 1:10 PM
How to approve a case
Summary  First AML will complete the Customer Due Diligence process per the Standard Operating Procedure in accordance with the AML legislation. Noting ...
Tue, 30 Aug, 2022 at 11:38 AM
Malware Scanning Feature - Entity Documents
Summary When First AML verify an entity, such as a Private Company or Trust, certain documentation needs to be collected, for example when a Trust is...
Wed, 21 Sep, 2022 at 3:50 PM
What are Exceptions and how to use them in the Platform
Summary This articles outlines everything about CDD Exceptions. From what an exceptions is, how it appears on the First AML platform, who can use this f...
Mon, 29 Aug, 2022 at 2:28 PM
What are the different roles in the platform?
Summary  When setting up users in the platform, they can have different permissions and access around the platform. For example, some might be able to a...
Tue, 20 Sep, 2022 at 8:43 AM