Case management
Summary First AML will complete the Customer Due Diligence process per the Standard Operating Procedure in accordance with the AML legislation. Noting ...
Wed, 24 May, 2023 at 3:26 PM
Summary This feature is commonly used by team members who share work on certain cases. For example, this feature can be utilised if you as a solic...
Wed, 26 Apr, 2023 at 12:43 PM
Summary This articles outlines everything about CDD Exceptions. From what an exceptions is, how it appears on the First AML platform, who can use this f...
Wed, 17 May, 2023 at 2:05 PM
Summary This article will guide you on how to download a case report for your internal records. This report includes an overview of the case details su...
Wed, 26 Apr, 2023 at 12:44 PM
Summary First AML customers with the relevant permissions* have the ability to download underlying documents from cases. The 'download all' fun...
Thu, 15 Dec, 2022 at 11:31 AM
Summary In most cases, Lite cases are simple individual checks, which don’t require any support from the First AML team. However, in the event that an i...
Fri, 5 May, 2023 at 1:41 PM
Summary When First AML verify an entity, such as a Private Company or Trust, certain documentation needs to be collected, for example when a Trust is...
Wed, 26 Apr, 2023 at 12:44 PM
Summary If you are looking at how to add, remove or amend any of the users in the system, you can with Platform Admin-, Team Admin- or Office Admin acce...
Mon, 7 Aug, 2023 at 2:30 PM
Summary When setting up users in the platform, they can have different permissions and access around the platform. For example, some might be able to a...
Wed, 13 Dec, 2023 at 10:15 PM