TABLE OF CONTENTS


Summary

This article will guide you on how to download a case report for your internal records. A case is the record in First AML that holds the AML profile you're building for a customer (an individual or entity), including their details, verification, and collected information. The case report includes an overview of the case details such as case name, reference, requester, AML profile details, individual/entity information etc.

Note: This report does not contain the underlying documentation collected. If you want to download case documents, see: How to download case documents. 


Before you start

  • Permission: Printing a case is controlled by the same permission as downloading reports, so you'll need a role that has report-download access. See Understanding types of user roles to check whether your role qualifies.

  • Browser-driven: The report is produced through your web browser's own print dialog, so the Save as PDF option (and its exact wording) depends on the browser you're using.

1. Overall case report 

What is in it? 
This report provides an overview of the entire case, including information from the Case Details tab, AML profile tab, individuals and/or entities in the case, and their overall verification status (as completed by EIV or manually by our Specialists, dependent on the Verification level).


Where to download 
From the main case page, click the print icon at the top right.

2. Electronic verification raw results report 

What is in it? 
This report contains the client name and contact details, the kind of electronic check which was run and the raw results. 

Note: It’s important to note that any failed results do not necessarily represent the overall verification status, as our team may have manually corrected any failed results with supplementary documentation or your team may have made an exception. The main case report contains the overall verification status information.


Where to download 

Open the relevant individual (In the Individuals tab) or entity (In the Entity Structure tab) and click the print icon at the top right. 

3. Screening results report

What is in it? 

This report contains the client name, address and contact details, their overall screening status, the screening profile checked, and lists each screening hit with its own specific status assigned by our team. 


Where to download 

Open the relevant individual (In the Individuals tab) or entity (In the Entity Structure tab), open the Verification tab and scroll down to the Screening section. Click “View screening report” and click the print icon at the top right. 

How to save your reports

Step 1: Get Started

Login to the First AML Platform, then navigate to the relevant case you want to download the report for.

Step 2: Three-dot icon

Once you have located the case, click the three dots in the top right-hand corner. Once clicked, select 'Print case'.



Step 3: Save and download

A new window will open showing the case report. Ensure you: set destination as "Save as PDF", select "Save", and name the document and select "Save" again.


The case report should now be downloaded and saved as a PDF to your device.