Summary
The draft cases feature enables you to create a case, input some of the information and not send it through to First AML for the analyst team to start processing until you are ready. First AML's Analysts cannot see this case until you push it through to the 'In progress' status.
Benefits of using the draft functionality:
- You can input all the basic case information before going to meet your clients in person and then use the Web Link to verify your clients with your smartphone. This saves you from having to input the case information while you are with the clients in person.
- If you are verifying multiple individuals, you can verify one, put the case back in to draft and then when you meet the other individual, you can go back into the case. You are unable to verify any individuals once you have submitted the case to 'in progress' status.
- You can submit the basic case information, put it into draft and then add any additional notes, case contacts details or information in the notes section at a later time. Once the case is submitted, you will not be able to amend the notes section.
TABLE OF CONTENTS
- Summary
- How to create a draft case
- How to delete a draft case
How to create a draft case
Create a draft case, so you are ready to verify your clients when you meet in person before sending through to First AML to complete the final checks.
Video demonstration - Draft case creation
Creating a Draft Case: Agent User
Creating a Draft Case: Platform User
Detailed Description - Draft case creation
Step 1: Click on "Create new case"
Step 2: Complete the transaction detailsThis next screen will appear slightly different depending on whether you are a Real Estate Agent, an Advisor, or a Lawyer. a. Real Estate Agents: The screen will first appear asking for the deal type, entity type, expected transaction value, and the branch. As you populate the boxes, further boxes will appear as below.
b. Advisors (Investment Agents)
c. Lawyer
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Once you have entered the case details, you will land on a Draft case.
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Platform View | Mobile View |
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Step 4: Add individuals
Please add all individuals who are involved in the case, whether they are just someone to liaise with to collect information for CDD purposes, or an individual who will need to be verified. Please add any individuals you know are involved
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Note: If the case is for individuals owning the property in their personal capacity, without e.g. a company or trust, please add all the individuals that need to be verified.
Platform View | Mobile View |
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(Step 4.1: Add individuals)
- If you are meeting more than one client in person to verify their ID, please add all individuals that needs to be verified.
- If you are only meeting one person, but there are several individuals involved that needs to be verified, only add the individuals who you will be meeting. First AML will verify anyone else.
Step 4: Draft Complete At this point the draft case is complete. You can choose to edit the details of an individual by clicking on the three grey dots on the right of the "Verify" button while the case is still in the draft status. | ![]() |
Step 5: (optional) Add case notes This is an optional step where you can liaise with First AML. If you have any additional information that you think might be help for the analyst to know, please note it down here. | ![]() |
How to delete a draft case
If you have a case in draft status and would like to remove it from the platform, you can simply click on the bin icon and delete the case.
Please note, this will permanently delete the case from your system. If you require the case in the future, a new one will need to be created.
Video demonstration - Draft case deletion
Detailed Description - Draft case deletion
A compliance officer or office admin is able to delete cases while they are still in the draft status for themselves or on behalf of Agents. To do this, simply follow the steps below: