In order to submit your case to First AML, you are required to add a case contact for First AML to contact. Note that if there are several individuals in a case, you can confirm one case contact who will receive the initial email from First AML. 

Detailed Description

If you are in the Draft status of a case and see an orange banner saying "A case contact is required before you can submit this case through to First AML", then you must add a case contact. This can for example be the individual themselves, a director of a company being verified, a trustee or simply a person acting on behalf of the entity. Follow the below steps to complete this. 

Step 1:

Click on the three dots on the right hand side of the individual.

Step 2:

Click on "This individual is a case contact", and Save.

Step 3: 

The orange banner has now been changed to blue, and the case is ready to be submitted to First AML.