First AML leverages third party data providers in order for our AML Specialist Team to perform various verification checks on individuals. 

The report consists of a high level summary of the verification checks and then a more detailed summary of the verification check results.

This article will explain what the verification report results mean and how to locate & download an individual's report within the First AML Platform. 


Verification Results

The results of the verification checks include;

Personal Details

  • Name
  • Date of Birth
  • ID document

Each of these checks will result in either a PASS or a FAIL, based on whether the information provided matches the databases checked. 

Note: Australia and United Kingdom EIV legislation differs slightly to New Zealand. Two different sources must be checked in order to pass an individuals name, date of birth and address, however the ID does not have to pass. 

Below is an example of this, you will note the Red X's next to some of the sources checked, however the overall outcome of the EIV is still a PASS.


Each of these checks will result in either a PASS or FAIL.


  • PEP
  • Sanctions
  • Adverse Media

PEP - A politically exposed person is an individual who has been entrusted with a prominent public function and potentially presents a higher financial risk due to the influence they may hold.

Sanctions - Financial penalties that have been applied by a country or countries against an individual or entity.

Adverse Media - Any negative information on an individual or entity discovered across various sources, i.e. reputable news or other publications linking the individual or entity to involvement in corruption, money-laundering, terrorism/threat financing and other unlawful activities.

Each of these checks will result in either a MATCH (where the individual has triggered 1 or many hits) or NO MATCH (where the individual’s check has returned 0 results).


For each section of the report that is presented, it will include details of the name, date of birth, address and ID document (if applicable) that was provided to First AML. There will be a related status, and the various data sources that were checked in the process. In some cases, our analyst team may need to reach out for further information in order to successfully complete the verification.


The PEP, Sanctions and Adverse media section indicates where there has been a match. Clicking on this will take you to a more detailed report that allows you to further investigate the matches.


Verification History

At the bottom of the report there are two sections; History, and Legacy verifications. The History table will list out all verification reports (new) that have been generated for this individual. The Legacy verifications table will include all those legacy verification reports (prior to the new verifications report) generated for an individual.

ID Document and Biometrics Check Results

The ID scan and biometrics result is made up of 2 reports. Each report returns a result which in turn contributes to the overall profile status.

  • ID Document Report
  • Biometrics (Facial Recognition) Report

Interpreting the Results

1. ID Document Report

The Document report employs a variety of techniques designed to identify fraudulent documents. It checks the internal and external consistency of the identity document provided by the applicant to identify potential discrepancies. The overall result may show clear, caution, suspected, or rejected as outlined below.

Document Report Result Breakdown

Image integrity

Asserts whether the document was of sufficient quality to verify.

Colour Picture

Asserts whether the image was a colour one.

Conclusive Document Quality

A result of clear for this sub-breakdown will assert if the document was of enough quality to be able to perform a fraud inspection.

Supported Document

Asserts whether the submitted document is supported.

Image Quality

Asserts whether the quality of the image was sufficient for processing.

Visual authenticity

Asserts whether visual (non-textual) elements are correct given the document type.

Data Validation

Asserts whether algorithmically validatable elements are correct. If 'Document Expiration' shows a flag, this means that the document has expired. If 'Expiry Date' is flagged, this means that the expiration date has the incorrect format.

Data Consistency

Asserts whether data represented in multiple places on the document is consistent. For example, between MRZ lines and OCR extracted text on passports.

Compromised Document

Asserts whether the image of the document has been found in our internal database of compromised documents.

Police Record

Asserts whether the document has been identified as lost, stolen, or otherwise compromised.

2. Biometrics (Facial Recognition) Report

Compares the photo or video provided by the applicant to the face on the document provided. It aims to prove identity document ownership so that only the owner of the identity document can use it to verify their identity and access services. The facial recognition report has an overall result, which is either a clear or a consider. When they receive a consider, the report breakdowns will indicate any issues found. Depending on the reason, and your risk appetite you may decide to reject the user, or manually review and override the result.

Facial Recognition Report Result Breakdown

Image integrity

Asserts whether the quality and integrity of the uploaded files were sufficient to perform a face comparison.

Face Detected

Asserts a single face of good enough quality has been found in both the document image and the live photo. This will return a consider if no face is found on the front of the document, or no face is found on the selfie or video, or too many faces were found on either.

Source Integrity

Asserts whether the selfie or video is trustworthy. This will return a consider when a selfie or video is found to be digitally tampered with, from a fake webcam, emulator, or from other dubious sources. It indicates deliberate attempts at defrauding the system.

Face Comparison

Asserts whether the face in the document matches the face in the live photo.

Face Match

This will flag as consider when the person doesn't match the face on the identity document. A similarity score will also be returned. The closer to zero that score is, the less likely the two faces belong to the same person.

Visual Authenticity

Asserts whether the person in the selfie or video is real.

Spoofing Detection

This will return a consider when the selfie or video contains a face that is not real, also known as a spoof. For example, a face on a piece of paper, a face on an identity document, a face on a digital screen, a screenshot, etc. A spoofing score will also be returned. The closer to zero that score is, the less likely the face is real.

The confidence score is surfaced as a percentage. Confidence in the result on a scale of 0 (no match) to 100 (strong/identical match). Whole integers only.

  • < 40 if the results are highly ambiguous and probably not a match. Default to 0 rather than 40 if at all in doubt.

  • 41-70 if the results are partial matches. Use your judgement and common sense to come up with a useful number

  • 70-90 for results where there might be a small amount of uncertainty, but we’re pretty confident they’re for the right person/document.

  • 90+ for high levels of confidence.

NOTE: This score is not perfectly reliable and should not be used out of context.

Where to find the Electronic Verification Report 

To view the Electronic Identity Verification Report in the First AML platform please first click into the individuals profile (through clicking their name from the 'Individuals' Tab) and then navigate to the "Verifications" tab. 

From there you will be able to see the most recent Electronic Identity Verification Report (EIV) run on the individual, as well as their EIV history. 

How to download the EIV report

If you wish to download a copy of an individuals verification report for your internal records, you can do so by clicking the printer icon at the top of the individuals page. Once you click the printer, you will have the option to change the destination, change it to "Print to PDF" and click print.