Summary



First AML's short identity verification form enables us to verify your Identity Document and address information quickly and securely. 


This article will explain how to complete your Identity Verification Form, using your Desktop to upload photos of your ID.


Before you begin, you will need to have a photo of your ID downloaded on your computer. You will need either a photo of your Passport, or a photo of the front (and back for NZ) of your Drivers Licence. 


Please note we cannot accept scans/photocopies, we can only accept clear photographs. 




TABLE OF CONTENTS






Video Tutorial


Please note the below video does not have audio.




To complete your form on your mobile: 
How to Complete The Identity Verification Form - Mobile


To complete the form beginning on your desktop, and continuing on your mobile: 
How to Complete The Identity Verification Form - Desktop to Mobile




Step 1: Get Started


  1. Open your email from First AML with the link to your secure ID verification form 
  2. Click "Open the Verification form"
  3. After opening the form, click 'Get started'






  1. Click the tick box to make it green, to provide consent to First AML electronically verifying the information you provide. 
  2. Click the green box: ‘I accept’ 


 



Step 3: ID: Select Country & Type


  1. Click the white box to select the country your ID is from. 
  2. You can either scroll through the dropdown list to find your country, or you can start typing and select your country
  3. Select either 'Passport' or 'Drivers Licence', depending on which ID you will be using to complete the form




Step 4: Let's Verify Your Identity


  1. Click 'Next'





Step 5: Upload ID


  1. To upload a photo of your ID from your desktop files, click 'or upload photo- no scans or photocopies'


If you do not have your ID photo downloaded on your computer and want to take photos of your ID with your mobile phone, click 'Continue on phone' and follow from step 6: How to Complete The Identity Verification Form - Desktop to Mobile 





Step 6: Upload Photo


  1. Select your ID document for upload.




Step 7: Check Image


  1. If the details of your ID Document are clear and unobstructed, click 'Upload'

-If you need to upload a different photo, click 'Redo'





Step 7A (NZ Driver Licence Only): Upload Photo


If you are completing the form with your NZ Drivers Licence, you will be prompted to upload a photo of the back of your Drivers Licence.

  1. Click 'or upload photo- no scans or photocopies' 
  2. Select your ID document for upload.


 


Step 7B (NZ Licence Only): Check Image

  1. Press 'Upload' if the photo is clear, OR press 'Redo' if you need to upload a different photo



Step 8: Record Video


  1. Click 'Record video'





Step 9: Get Ready to Record


  1. Position your face within the oval frame
  2. Click the red camera icon to start recording




Step 10: Take Video


  1. Your screen will display three digits, say each digit out loud, then click 'Next step'
  2. Turn your head to the right/left (depending on your instruction), then face forward, and click 'Finish recording'




Step 11: Check Video & Phase Complete 


Here you have the option to replay your video. 

  1. Click 'Upload' if you are happy with the video, OR click 'Redo' if you need to retake the video
  2. If you have pressed 'Upload' in step 1, now click 'Next'



Step 12: Enter ID Details 


Please enter the details of your ID. Click the white box for each field to prompt the keypad to open.


1. Driver Licence OR Passport Number

1A. Version Number (NZ Licence only)

2. Expiry Date





Step 13 (Final Step): Enter Personal Details


Please complete the final step by entering your personal details. 


  1. Click the white box for each field to prompt the keypad to open, and type in your details. 
  2. After you have completed each field, click 'Submit'




Form Complete: Thank you! 


Once you have successfully submitted your form you will be shown the following confirmation: