Help Centre

Summary  The First AML Platform can be saved down as a Web App that looks and behaves like a normal app, but cannot be found in App store or Google stor...

Summary  When setting up users in the platform, they can have different permissions and access around the platform. For example, some might be able to a...

Summary If you have forgotten your password, or if you are yet to set one up and your link to do so has expired, you can follow these instructions to lo...

Summary If you are looking at how to add, remove or amend any of the users in the system, you can with Platform Admin-, Team Admin- or Office Admin acce...

Summary First AML leverages third party data providers in order for our analysts to perform various verification checks on individuals. We have enhanced...

Summary  The AML profile is information you can add when you submit a case, so that: 1) you have more information around the case, and  2) the auditor ...

Summary An exception is granted when certain required documents cannot be supplied relating to the verification of an individual or entity. The excep...

The Document Tab is where you can upload documents related to the case. For example, any KYC documents, certificates that might be required that you have on...

If you would like to generate a report for your internal records, you can do so once you have approved the case.  Click the printer icon at the top of t...

Summary  This feature is commonly used by users who share work on certain cases.  For example, if you as an agent would like your PA to also be assi...