https://support.firstaml.com/support/home 2026-08-16T08:01:26+00:00 always 1.0 https://support.firstaml.com/support/solutions 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000123599 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000433680 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000433681 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000433682 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000433683 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000433684 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000433685 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000433689 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000433692 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/69000433878 2026-08-16T08:01:26+00:00 always 0.8 https://support.firstaml.com/support/solutions/folders/69000182136 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000182148 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000291384 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643624 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643632 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643633 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643634 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643641 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643643 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643645 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643646 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643647 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643648 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643649 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643650 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643655 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643656 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643657 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643658 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643659 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643908 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000643909 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000644016 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000644017 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000644108 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000644698 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000644711 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000644772 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000644773 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000644774 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000644960 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000647183 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000647223 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000648105 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000648286 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/folders/69000656627 2026-08-16T08:01:26+00:00 always 0.64 https://support.firstaml.com/support/solutions/articles/69000232480-case-name-and-reference 2024-09-19T05:41:06+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000235037-privacy-who-can-see-my-information- 2024-09-19T23:42:37+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000235077-what-is-the-best-way-to-communicate-with-first-aml- 2024-09-19T05:42:24+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000259915-entity-structure-tab 2024-09-19T05:56:48+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000259916-aml-profile-tab 2026-07-22T00:42:28+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000287597-case-details-tab 2024-09-19T05:50:31+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000287598-notes-tab 2026-02-02T22:50:36+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000287599-documents-tab 2025-11-11T00:56:05+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000287603-status-updates 2025-06-17T23:39:32+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000287661-adding-a-case-contact 2024-09-19T05:38:43+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000287732-managing-platform-users 2024-09-19T06:11:18+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000295860-approving-a-case 2024-09-19T06:02:09+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000305862-what-are-the-different-roles-in-the-platform- 2026-03-09T12:02:22+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000306046-how-to-download-the-web-app 2026-07-16T01:15:35+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000334498-draft-cases 2024-09-19T05:39:32+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000338761-re-verification-ongoing-due-diligence- 2024-09-19T05:40:21+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000339859-tracking-case-progress 2026-02-10T03:54:14+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000401190-forgot-your-password-or-setting-one-up-for-the-first-time- 2024-09-19T06:55:23+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000495674-what-is-a-nominee- 2023-12-13T18:36:34+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000795447-first-aml-domain-names 2024-09-19T23:42:17+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000802403-creating-a-case 2025-05-07T11:38:27+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000803905-exceptions 2024-09-19T06:04:00+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000804481-what-do-the-verification-reports-mean- 2026-01-06T19:16:13+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000804553-how-to-complete-the-identity-verification-form-mobile 2024-09-19T23:45:29+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000804885-how-to-complete-the-identity-verification-form-desktop 2024-09-19T23:46:54+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000804944-malware-scanning-feature-entity-documents 2024-09-19T06:09:52+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000804967-how-to-complete-the-identity-verification-form-desktop-to-mobile 2024-09-19T23:47:36+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000808964-politically-exposed-persons 2024-09-19T05:46:04+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000809284-how-do-i-complete-the-verification-form- 2025-02-04T05:15:07+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000809293-what-is-anti-money-laundering- 2024-09-19T23:41:59+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000809295-what-is-source-of-wealth- 2023-02-09T21:58:45+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000809299-assigning-users 2024-09-19T06:02:56+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000810436-what-is-confirmation-of-shareholding- 2023-12-19T11:34:46+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000811691-why-do-i-have-to-provide-information- 2024-09-19T23:41:20+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000811696-how-do-i-have-a-trust-deed-certified-au-only- 2023-01-19T03:52:45+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000812633-faq-s-you-have-been-asked-to-provide-information-to-first-aml 2024-09-19T23:39:46+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000817635-annual-reporting-for-nz-reporting-entities 2025-07-30T00:30:02+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000818318-adverse-media 2024-09-19T05:57:56+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820053-sanctions 2024-09-19T05:58:46+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820576-simplified 2024-09-19T06:44:28+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820577-standard 2024-09-19T06:45:05+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820578-enhanced 2024-09-19T06:45:21+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820580-individuals 2024-09-19T06:20:16+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820581-sole-trader 2024-09-19T06:21:03+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820582-private-companies 2024-09-19T23:55:35+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820583-public-companies 2024-09-19T06:23:57+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820590-partnerships 2024-09-19T06:21:49+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820592-government-agencies 2024-09-19T06:24:26+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820607-first-aml-ecosystem 2024-09-19T06:38:36+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820610-user-roles 2024-09-19T06:49:53+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820616-what-clients-see 2024-09-19T07:01:27+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820617-verification-flow 2024-09-19T07:03:03+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820619-data-processing-addendum 2024-09-19T06:52:22+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820620-privacy-statement 2024-09-19T06:51:53+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820625-iso-27001-certification 2024-09-19T06:55:48+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820626-gdpr-compliance 2024-09-19T06:56:13+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820627-subprocessors 2025-03-10T04:49:02+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820634-support-options 2026-02-09T21:58:49+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820639-in-platform-reporting 2024-09-19T06:59:45+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820646-account-setup-for-public-api 2024-09-19T23:33:47+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820649-alternatives-to-electronic-verification 2024-09-19T23:44:25+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000820650-error-messages-missing-token-access-denied 2026-07-13T01:37:31+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000821733-urgent-cases 2024-09-19T05:42:17+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000821898-reminders 2024-09-19T05:44:01+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000821899-case-navigation 2024-09-19T05:48:54+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000822653-electronic-verification 2024-10-22T05:51:04+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000823032-trusts 2024-09-19T06:21:21+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000823041-estates 2024-09-19T06:24:48+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000823222-security-policy 2024-09-19T06:57:14+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000823543-how-do-i-upload-documents- 2024-09-19T23:48:43+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000823631-auditor-access 2024-09-19T07:00:27+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000824299-how-to-download-a-case-report 2026-07-27T00:29:52+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000826267-ongoing-monitoring 2025-10-31T17:46:11+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000827478-lite-case-escalation 2024-09-19T06:09:15+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000829010-how-to-download-case-documents 2024-09-19T06:08:17+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834021-process-overview 2024-10-28T23:41:21+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834023-verification-level-overview 2024-09-19T06:45:31+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834024-automated-triggers 2024-09-19T06:45:45+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834025-verification-settings 2025-05-21T10:24:19+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834111-manual-verification 2024-09-19T06:13:17+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834112-individual-acting-on-behalf 2024-09-19T06:17:40+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834113-verification-sources 2024-09-19T06:18:21+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834114-acceptable-documents 2024-09-19T06:18:48+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834115-document-certification 2024-09-19T06:19:12+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834116-ownership-structure-mapping 2024-09-19T06:31:10+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834117-beneficial-owners 2024-09-19T06:30:56+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834118-source-of-wealth-funds 2024-09-19T06:29:38+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834119-client-contact 2024-09-19T06:30:43+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834120-exempt-entities 2024-09-19T06:30:30+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834121-screening-settings 2024-10-28T23:05:30+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834218-other-organisations 2024-09-19T06:26:10+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834713-individual-verification-process 2024-09-19T06:12:37+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000834784-re-verification 2024-09-19T06:31:23+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000837023-training-for-super-users-au-nz- 2024-09-19T06:46:39+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000837024-training-for-super-users-uk- 2024-09-19T06:47:41+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000837025-training-for-platform-users-au-nz- 2024-09-19T06:46:55+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000837027-training-for-agents-au-nz- 2024-09-19T06:47:17+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000837028-training-for-platform-users-uk- 2024-09-19T06:48:13+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000837691-resources-for-your-client-au-nz- 2026-02-10T00:10:23+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000837692-training-for-agents-uk- 2024-09-19T06:48:02+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000838145-centrix-faqs 2024-09-19T06:43:49+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000838477-resources-for-your-client-uk- 2025-11-13T16:50:11+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000843032-entity-screening 2025-03-03T19:00:25+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000844032-multi-factor-authentication-mfa- 2024-09-19T06:57:29+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000846020-screening-why-are-there-hits-where-the-date-of-birth-and-countries-do-not-match-my-search-terms- 2024-09-19T06:33:33+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000846057-screening-adverse-media-definitions-categories 2024-09-19T06:33:52+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000846058-screening-what-is-your-time-frame-for-defining-a-pep- 2024-09-19T06:34:12+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000846061-screening-criminal-activity 2024-09-19T06:36:04+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000846063-screening-fuzzy-matching 2024-09-19T06:36:35+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000846064-screening-data-sources 2024-09-19T06:37:41+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000846146-single-sign-on-sso- 2024-09-19T06:57:55+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000847295-how-do-i-update-my-name-or-email- 2024-09-19T06:58:14+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000859127-email-authentication 2024-09-19T06:58:35+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000864529-troubleshooting-camera-issues-for-id-verification 2025-01-07T03:39:43+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000867085-managing-ongoing-monitoring 2025-06-25T17:36:42+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000867086-profiles 2025-03-17T03:59:42+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000868525-configuring-branching-for-forms 2025-05-06T17:18:43+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000868528-completing-risk-assessments-within-a-case 2025-06-12T22:57:56+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000871114-navigating-the-profiles-page 2026-07-16T04:45:54+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000874709-kyb-unwrap-product-enhancements 2025-11-25T02:38:28+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000876231-best-practice 2026-02-02T22:45:17+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000880628-data-deletion 2026-06-19T02:39:39+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000881493-merging-profiles 2026-07-16T02:10:06+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000881495-advance-risk-screening 2026-07-16T04:51:45+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000881528-syncing-individuals-and-entities 2026-07-20T02:15:33+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000881529-retrieving-individuals-entities-and-requirements 2026-07-20T02:12:21+02:00 always 0.512 https://support.firstaml.com/support/solutions/articles/69000881592-how-to-select-and-change-verification-types 2026-07-21T06:16:35+02:00 always 0.512